Privacy Policy

1. Introduction

Pompeii Labs, Inc. ("Pompeii," "we," "our," or "us") operates the Pompeii platform, including pompeii.ai and any associated applications and services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information you provide directly:

• Account information (name, email address, password)
• Workspace content (messages, tasks, files, and other content you create or share)
• Communications you send to us (support requests, feedback)
• Payment information (processed by our payment provider; we do not store raw card data)

Information collected automatically:

• Usage data (features accessed, actions taken, timestamps)
• Device and connection information (IP address, browser type, operating system)
• Log data (error reports, performance data)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Process transactions and send related information
• Power AI features, including Vulcan, our built-in AI agent
• Improve and personalize your experience
• Send administrative communications (security alerts, product updates)
• Respond to support requests and inquiries
• Monitor and analyze usage patterns to improve the Service
• Detect, investigate, and prevent fraudulent or illegal activity
• Comply with legal obligations

4. AI Features and Your Content

Pompeii's AI features (including Vulcan) process content you provide to generate responses and complete tasks. We may use aggregated, de-identified data to improve our AI models. We do not use your private workspace content to train AI models without your explicit consent.

Content processed by AI features may be transmitted to third-party AI providers (such as Anthropic) subject to their privacy policies. We require these providers to handle your data securely and only for the purpose of providing the requested service.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers: Third parties that help us operate the Service (hosting, payments, analytics, AI providers)
• Other workspace members: Content you post within a workspace is visible to other members of that workspace
• Legal requirements: When required by law, subpoena, or other legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: In any other case with your explicit consent

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

7. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at hello@pompeii.ai.

9. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookie settings through your browser, though disabling cookies may affect Service functionality.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: